Online retailers have access to sophisticated sales and customer relationship management 3D Secure tools. They are not the only ones, though, who have access to cutting-edge technology. Even conventional “bricks and mortar” businesses like restaurants, physical therapists, and specialty auto parts suppliers use online sales platforms to execute transactions that clients pick up or use in person.
Additionally, these hybrid companies must make sure their credit card payment procedures are up to par, just as strictly online vendors of goods and services. Fraud risks, cybercrime risks, and even chargeback risks can all cause havoc on what ought to be a straightforward process. Using a trustworthy 3D secure authentication system is one simple approach for organizations to reduce risk.
What is 3D Secure Authentication?
Online credit card transactions benefit from an additional degree of security thanks to the fraud prevention message protocol known as 3D secure. The name alludes to the three subdomains that make up the payment system: issuer, retailer, and retailer.
When making purchases using a card in 3D Secure, not present (CNP) transaction, the protocol enables users to confirm information with the credit card issuers. All of the major credit card issuers, including Mastercard, Visa, and American Express, trust it because it has existed in some capacity since 1999.
To assist companies and customers in adjusting to technology, the “3DS” protocol is continually being improved. For instance, the most recent version, 2.3, has mechanisms made to assist users of smart speakers like Amazon’s Echo in securely completing the checkout process.
3 Benefits of 3D Secure Authentication for Enterprises, Clients, and Credit Card Issuers
1) Reducing Fraud
One of the major issues 3D Secure consumers confront is fraud. Since the epidemic, the risk has increased dramatically as more of us were forced to conduct our shopping online. The Federal Trade Commission stated in a report it released in February that.
An improvement over the previous year of almost 70%. More than 2.8 million consumers reported the fraud to the FTC last year, with impostor schemes once again being the most often reported type of fraud, followed by online retail fraud.
2) Restricting Chargebacks
Despite the safeguards in place, some customers may still feel uneasy using their credit cards to make online purchases. As a result, fraud and error both contribute to chargebacks, which take place when a client disputes a transaction.
Some buyers call their credit card company for assistance rather than getting in touch with the seller directly. The card issuer may find it simpler to reverse the charge than to argue with the merchant, which would cost the company money. By reducing “not approved” reason codes while making an online purchase, 3D secure helps with this.
3) Simplifying the Checkout Process
For online retailers, there are few things more annoying than seeing shopping carts that have been abandoned. Customers receive a valuable trust signal from 3D Secure during the sales process, which is helpful. Additionally, it prompts the buyer to make a psychological commitment, which encourages them to finish the transaction.
3D Secure authentication might be quite beneficial for your online business. Despite the drawbacks described in this brief tutorial, 3D Secure has already grown in popularity as a result of ongoing technological advancements in the online buying industry.